MyCheckFree
MyCheckFree Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyCheckFree has a 2.4 star rating based on 10 customer reviews. Consumers are mostly dissatisfied; rating distribution shows strong unfavorable feedback. Pros noted: convenient. Cons include unwanted charges, overpaying, high price level, and requests for the company to offer a solution. This summary reflects common MyCheckFree reviews and customer complaints about billing and refunds.
Key Takeaways for Future Customers
- Expect possible subscription and billing issues; verify charges carefully.
- Prepare for customer service and login problems when managing account or auto-ship options.
- Consider alternatives if you need reliable bill pay or prompt refunds.
Negative Feedback / Risk Areas
- Unauthorized withdrawals and duplicate charges leading to refund disputes.
- Difficulty canceling subscriptions and blocked or failing website/login.
- Poor live support, long waits, no supervisor access, and unresolved billing errors.
Positive Feedback
Some users found the service convenient and one report noted helpful customer service that solved a login issue.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MyCheckFree has a 2.4 star rating based on 10 customer reviews. Consumers are mostly dissatisfied; rating distribution shows strong unfavorable feedback. Pros noted: convenient. Cons include unwanted charges, overpaying, high price level, and requests for the company to offer a solution. This summary reflects common MyCheckFree reviews and customer complaints about billing and refunds.
Key Takeaways for Future Customers
- Expect possible subscription and billing issues; verify charges carefully.
- Prepare for customer service and login problems when managing account or auto-ship options.
- Consider alternatives if you need reliable bill pay or prompt refunds.
Negative Feedback / Risk Areas
- Unauthorized withdrawals and duplicate charges leading to refund disputes.
- Difficulty canceling subscriptions and blocked or failing website/login.
- Poor live support, long waits, no supervisor access, and unresolved billing errors.
Positive Feedback
Some users found the service convenient and one report noted helpful customer service that solved a login issue.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Agent please
Agent, please need to speak to an agent concerning an issue. Sony understands your process.
Respectfully,
Dell Malcolm
Lexington, South Carolina
No real assistance. No supervisor. Various numbers.
- - Tried paying a large bill with credit cards via CheckFreePay.
- - Support was unhelpful and the bot asked for bank info.
I was interested in paying a large bill of mine with a couple credit cards, which the bill company listed CheckFreePay on their site as an option. While the site was clear that one can only pay a bill online with a credit card and via cash at a local "center", the site does NOT note how credit card payments are processed for bill payments.
As a result, I try to call them and get up getting the run around, deal with a bot wanting my checking account information before live agent for assistance.
Then the agent refused to answer my question about credit card and just wanted to transfer me to my "bank" (Red flag). No supervisor.
My end result: Ended Call and Refuse to use their services ever due to Red Flags and thus lack of trust.
User's recommendation: Don't trust.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammers
- - They tried a scam with a fake credit score.
- - They still attempt to take money via Cash App.
- - They claim to be no longer in business, stay away.
They tried scam me into getting a fake credit score. Now they are still trying to take money out my cash app all day long, but they said they are no longer in business.
*** is what they do.
I advise you to stay far away from this company as possible. How in the *** you are going to take something that I never accepted
Preferred solution: Full refund
User's recommendation: Stay the *** away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service
- - Account was closed without warning, but they still charge $6.95 monthly dues.
- - They continue payment requests and money is taken from my checking.
First, they closed the account/company without any warning but still charging me $6.95 monthly dues.
Even though the account is closed, they keep sending requests for payments and money is being taking from my checking account. I want them to CLOSE the account for good. Thanks
Preferred solution: No money. Just to closed my account and stop sending notifications to pay bills. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- - My nephew used my phone and did things he shouldn't have.
- - Please refund $39.90, as I am sorry and need it to pay a bill.
I didn't know that my nephew was on my phone and doing things he shouldn't have and i guess he had fod this . Could u please, please refund me my money please.
For 39.90. Im so very sorry.
I really need that to pay a bill. Please and thank u very much
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Change of billing
- - Cannot simply switch drawing account; updating bank details requires steps.
- - Vanessa hung up; End of Call survey not provided; very poor service.
Company fixed the issue and I have been provided with apology. Found a way to quit the service and still have my bill paid.
You can't just change which account to draw from like I was able to with my utilities, Mortgage payments, COMed, Chase, Capital one.
While one of those places, I had to call in to make the changes due to security protocols, I called in to Checkfree's CS and they said I just need to wait.
I was frustrated and asked for the "End of Call" survey.
The rep would not give me the survey.
I got transferred to the supervisor, "Vanessa" who hung up on me without providing the survey.
Call was at about 3:30PM CST-3:42PMCST, on 1/4/24
very poor service. If you can find a way to not use this service, I highly recommend finding an alternative
Preferred solution: Deliver product or service ordered
Kaufman, Texas
CANCEL my subscription
Quit trying to get money out of my credit card you are blocked indefinitely so STOP now its *** me off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't log into my account
- - Email says they will shut down permanently on 3/14/2024.
- - Can't log in; password reset links don't work.
Got email saying they will shut down permanently on 3/14/2024. Trying to go in and review my info now, and hopefully to change or delete my account.
I couldn't log into even though I was pretty sure I entered the right password. Tried resetting my password twice via link sent to me, but it still didn't work.
Called their 800 number and waited 20 minutes hearing bad music and recorded message with nobody taking the call. Wonder if the system is already down before their termination date.
Send money in China clarify
My complaint is to check on a bill. I pay on free, checking, pay the confident received it could you answer me b
Preferred solution: Just wanted to know did you send the money to the company that song?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not ask for this service
Charged me &40.00 and I didnt sign up with them. I did not request there service and I want my 40.00 dollars back
User's recommendation: Rip off my bank account was charged $40.00 and I didn’t sign up for there service
Can't get into my bill pay
- - Sign-in page won't load, blocking access.
- - Customer service must be contacted; login prompts appear but access remains blocked.
Page just doesnt come up to sign in. I have to find a way to get a hold of customer service and then the username and password to put in pops up then but now its not even let me on the website and I have bills to pay ASAP.
Preferred solution: Haven’t lost any money yet. I just want to pay my bills.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook money out of my account with out my consent
I want a refund i dont want this service, i really need a refund that was my last 40 dollars, please cancel and refund my money PLEASE
User's recommendation: Read the fine print before. Applying for credit
North Charleston, South Carolina
I'm not a happy person right now because my Bank account is 40 dollars short because of the fake charges that were deducted from my account at 5 am
I did not concent to this transaction and I want my money back and I want to stop what ever is causing the fake charges
- Kept trying to get money for something i did not want
Preferred solution: Full refund
User's recommendation: I don't know what I did to get mixed up with theses people but I know that they have no problem taking my money and then have the nerve to not have any way to get in touch with anyone
Dallas, Texas
Agents ,Due ,Pls.Check Casheirs ,and Check Free Common agent ,with a Law Firm ,Profiled .
- - Pay area changed after the business closed.
- - Unpaid balance of $427.00 for two years.
- - Contact me at 2100 Singleton Blvd for legal recovery.
This is simple ,where ,at the location ,of Pls .Check cashers ,the pay area Changed as the business closed ,it was just that simple . Since ,most black women is Area ,pop game for money ,and get refunds thats not they money ,the Asian Rep.say's it comes from the company ,of yet Entrust ,As Entrust changed to Rythum ,that's all ,as I must got a law Firm as Kelly DRYE &WARREN LLP ,as they can retrieve and redisburt my money and what my money from.my pocket my mouthly income gotta too do with the next as I has the original recipe's just let me know ,as the balance of $427.00 as it has been two years ,just call me ,let me get what is legally mine as this law Firm of James S .Carr.this Connie Choe ,how ever can't get my money from your system as I can got too of 2100 Singleton Blvd.(214)688-**** ,as recipe one dated of 03/26/2021-04/28/2021 as one $187.00 and the other $240-00 no way it should've taken that dam long .
User's recommendation: Yeah ,used them their are good and I've never had no , problem infact example Dallas Water Utilities ,it takes three days and I'm credited so no problem ,it was just the light company closed and started a new company and did not use Check free .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized withdrawal
- - Cancelled the MyCheckFree subscription within the free trial.
- - Charged after cancellation; refund to Cash App requested immediately.
I went to the site of MYCHECKFREE AND CANCELLED THE SUBSCRIPTION WITHIN THE FREE TRIAL TIME And cancelled it and My Check Free STILL TOOK THE MONEY OUT OF MY CASH APP ACCOUNT I WANT The Money REFUNDED TO MY CASH APP ACCOUNT IMMEDIATELY THANK YOU
User's recommendation: NEVER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got a statement for gas and electric but can't pay it
Not able to pay my utilities on my I-phone. Called Mycheckfree customer services with the problem.
Was notified that it was their problem and it was being fixed. I was also notified that if I had an iPad I could pay the bills on the program on my iPad which I successfully did.Thank you.
User's recommendation: Call company with problems.
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