Contact MyCheckFree Customer Service
MyCheckFree Phone Numbers and Emails
Toll-Free Number:
-
(800) 564-9184
MyCheckFree Email:
Legal
Privacy Inquiries
Contact Information
MyCheckFree Website:
MyCheckFree Help Center:
Corporate Office Address:
MyCheckFree
4411 E Jones Bridge Rd
Norcross,
Georgia
30092-1615
United States
Other Info (opening hours):
Support hours are from 8:00 A.M. to 9:00 P.M., ET, Monday through Friday, and from 8:00 A.M. to 5:00 P.M., ET, on Saturday and Sunday.
How Good is MyCheckFree's Customer Service?
Summary of MyCheckFree Customer Service Calls
348
TOTAL
CALLS
CALLS
02:44
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MyCheckFree?
Payments and Charges Question:
- “Missing money”
- “Pay rent bill”
- “Old charge from August bill still on my account”
Account Question:
- “My account”
- “Login problems”
- “Forgot password”
Request for Information Question:
- “Tech support”
- “Need help on changing my checking account”
- “Checking on status of car payment”
Activation/ Cancellation Question:
- “Cancel service”
- “To cancel my account”
- “Cancel membership”
Refund Question:
- “Refund”
- “I want a refund i dont want this service, i really need a refund that was my last 40 dollars, please cancel and refund my money PLEASE”
- “Need to get penalty's refunded in my account”
Shipping and Delivery Question:
- “Haven't received my checks”
- “They haven't got my payment yet”
- “Not received bill”
Website/ Application Question:
- “Problems on website”
- “Having trouble finding websites”
- “Site not working”
Product/ Service Question:
- “Cause money has been taken from my work pay card with out my permission”
- “Is web page working”
- “Code won't work”
Cards Question:
- “Because my cash app card is being charged i never authorized this i never knew what this was until just now”
- “To see if I can pay my car care credit card at one if the locations”
Staff Question:
- “I did not ask for this service”
- “Bs service”
Other Question:
- “Follow up”
- “Bank change”
- “They took 30 bucks off my cash app”
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MyCheckFree