MyCheckFree Phone Numbers and Emails

Toll-Free Number:

  • (800) 564-9184

MyCheckFree Email:

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PissedConsumer Club

Contact Information

MyCheckFree Website:

MyCheckFree Help Center:

Corporate Office Address:

MyCheckFree
4411 E Jones Bridge Rd
Norcross, Georgia 30092-1615
United States

Other Info (opening hours):

Support hours are from 8:00 A.M. to 9:00 P.M., ET, Monday through Friday, and from 8:00 A.M. to 5:00 P.M., ET, on Saturday and Sunday.

More contact details

MyCheckFree Rating Based on 12 Reviews

Rating details

2.3
more details
Customer service
Privacy and Data Security
Product or Service Quality
Price Affordability

Rating stats

Rating trend

How Good is MyCheckFree's Customer Service?

Michael H Kzt
Michael H Kzt
Feels Disappointed | Apr 22, 2023

Yall keep trying to get 39 dollars off my card and please stop it

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Robert C Wqe
Robert C Wqe
Feels Disappointed | Oct 14, 2022

Customer for inner about 10 years and all of a sudden now my phone iPhone android does not work for your system dear system I was told I need to get an iPhone get a iPhone what kind of BS is that. I'm AUS marine Corvette veteran who is disabled and I needed the service to pay my bills and now I can't pay my bills on time appropriately because of all the stuff I have to go through just to pay because I am no longer on on my checks free.com Because you don't accept android phones.

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Summary of MyCheckFree Customer Service Calls

348 TOTAL
CALLS
02:44 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyCheckFree?

Payments and Charges Question:

  • “Missing money”
  • “Pay rent bill”
  • “Old charge from August bill still on my account”

Account Question:

  • “My account”
  • “Login problems”
  • “Forgot password”

Request for Information Question:

  • “Tech support”
  • “Need help on changing my checking account”
  • “Checking on status of car payment”

Activation/ Cancellation Question:

  • “Cancel service”
  • “To cancel my account”
  • “Cancel membership”

Refund Question:

  • “Refund”
  • “I want a refund i dont want this service, i really need a refund that was my last 40 dollars, please cancel and refund my money PLEASE”
  • “Need to get penalty's refunded in my account”

Shipping and Delivery Question:

  • “Haven't received my checks”
  • “They haven't got my payment yet”
  • “Not received bill”

Website/ Application Question:

  • “Problems on website”
  • “Having trouble finding websites”
  • “Site not working”

Product/ Service Question:

  • “Cause money has been taken from my work pay card with out my permission”
  • “Is web page working”
  • “Code won't work”

Cards Question:

  • “Because my cash app card is being charged i never authorized this i never knew what this was until just now”
  • “To see if I can pay my car care credit card at one if the locations”

Staff Question:

  • “I did not ask for this service”
  • “Bs service”

Other Question:

  • “Follow up”
  • “Bank change”
  • “They took 30 bucks off my cash app”

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